Returns and Exchanges
Client satisfaction is our priority at PinkiBlue.
An exchange or a credit note will be provided if the following conditions are met, within 15 days from the date of purchase.
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In store with the invoice for the product or by mailing the product (at the expense of the customer) with a copy of the invoice or invoice number.
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All returned products must be unused and kept in its original packaging with intact labels.
Please note that original shipping fees charged when sending the order out are non-refundable.
For safety and or hygienic reasons, the following products cannot be returned, exchanged or refunded:
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Strollers, car seats, high chairs
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Furniture, mattresses
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Carriers, breast pumps, personal care products
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Sale items and special orders
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Items that have been assembled or modified
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Security products and security gates
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Bedding (including Bouton Jaune)
After 30 days, items cannot be returned and are a final sale. We pride ourselves in maintaining high quality standards and cannot take back items that have been used, damaged or are not clean.
In-store products marked as 'Liquidation' are only available for exchange of other liquidated products.
